Refund Policy

At Solenest, we want you to be completely satisfied with your purchase. Agar aapko product pasand nahi aata, to aap easily return karke refund le sakte hain – terms ke according.

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✅ Eligible Refund Conditions:

• Return request must be raised within 7 days of delivery

• Product should be unused, unwashed, and in original packaging

• Tags intact hone chahiye

• Return approve hone ke baad hi refund initiate hoga

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🔁 Refund Method:

• Refund hamesha original payment method me hi kiya jata hai
  (e.g., debit/credit card, Easy-peasy, Jazz Cash, etc.)

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⏳ Refund Timeline:

• Return product receive hone ke baad, quality check hota hai (1–2 hour)

• Uske baad refund 1–2 working days me process ho jata hai

• Bank processing time depend karta hai payment method par

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❌ Non-Refundable Situations:

• Used, damaged ya without original packaging items

• Sale / Discounted products (unless defective)

• Return window (7 days) ke baad ki requests

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⚠️ Important Notes:

• Refund sirf same account me diya jata hai jisse payment ki gayi ho

• If product defective ya wrong item deliver hua hai, full refund ya free replacement diya jata hai – including shipping

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📞 Need Help?

If you have any refund-related questions, feel free to contact our support team:

Email: humasabbasi723@gmail,com
Phone:+92-3140580748

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Last Updated: 10 August 2025